Privacy Policy

The website provides a general contact form and a detailed quotation form. Depending on the form you use, we process the following information:

• Contact form: name, telephone number, email address and message.
• Quotation form: name, company or mill, email address, telephone or WhatsApp number, city or country, machine of interest, fabric type, heating source, working width, capacity, automation level and any additional requirements you provide.
• Any other information you voluntarily include in a message or subsequent business correspondence.
• Standard request information that website hosting or security infrastructure may process to deliver and protect the website, such as IP address, browser information and server logs.

We process the information you voluntarily submit for the specific enquiry or business purpose you request.

• Responding to messages and preparing requested quotations.
• Sending a confirmation email and following up on your enquiry.
• Providing product, spare-parts, installation and service support.
• Maintaining necessary business correspondence and transaction records.
• Protecting the website, preventing misuse and complying with applicable legal obligations.

The current website validates a submitted form and sends its contents by email to Jeckswell. It also sends a confirmation email to the address you provide. The website application does not intentionally maintain a separate enquiry database.

Copies of an enquiry may remain in Jeckswell's business mailbox, the submitter's mailbox and the systems of the email delivery provider for the periods needed to deliver and retain that correspondence.

Enquiries are accessible to authorised Jeckswell personnel who need them to respond, prepare a quotation or provide support. We may also disclose information to professional advisers or public authorities when reasonably necessary to protect our rights or comply with law.

We use Resend, operated by Plus Five Five, Inc., to deliver enquiry and confirmation emails. Resend processes email addresses, email metadata and message content on our behalf. Its published documentation states that its primary processing operations take place in the United States and that it may use authorised subprocessors.

We retain enquiry correspondence only for as long as reasonably necessary to respond, follow up, provide requested products or support, maintain appropriate transaction and service records, resolve disputes and meet legal obligations.

When information is no longer required for those purposes, we will delete or securely dispose of it where reasonably practicable, subject to any retention required by law or maintained by an independent recipient such as your own email provider.

We use reasonable administrative and technical measures proportionate to the information handled. The website applies server-side form validation, limits processing to the enquiry workflow and uses an established email delivery provider.

No internet transmission or electronic storage system can be guaranteed to be completely secure. If you believe information submitted through this website has been misused or exposed, contact us promptly.

The website currently uses a strictly functional theme preference in a cookie and local browser storage so that it can remember whether you selected light or dark mode. The website code does not currently use analytics or advertising cookies.

You can remove the theme preference through your browser settings. Doing so only resets the website's display preference.

You may ask whether we hold personal information about you and request access, correction, updating or deletion where applicable. You may also withdraw a consent previously given, although this does not affect processing already completed and may prevent us from continuing the requested service.

Please email the privacy contact below with enough information to identify the relevant enquiry. We may request reasonable verification before acting and may retain information where required by law or necessary for legitimate business records.

Please do not submit passwords, banking or payment details, identity documents, health information, biometric information or other sensitive personal information through the open message fields.

This industrial business website is not directed to children under 18, and we do not knowingly request personal information from children. If you believe a child has submitted information, contact us so that we can review and remove it where appropriate.

This website may link to external websites. Jeckswell does not control their content, security or privacy practices, so you should review their policies separately.

We may update this policy when the website, our business practices, service providers or applicable requirements change. The latest version will be posted on this page with its updated date.

Jeckswell Machinery Pvt Ltd is the contact for privacy questions, requests and grievances relating to this website. Email jeckswell17@yahoo.in or write to Block No. P, Abhishek Estate, Old Aryoday Ginning Compound, In Front of Civil Hospital, Civil Asarwa Road, Asarwa, Ahmedabad, Gujarat 380016, India, India.